PRIVACY POLICY

Your privacy is important to LAB9.

Below, we have developed this privacy policy to explain how LAB9 collects, uses, processes, discloses, transfers, and stores your information. 

To ensure that your personal data is treated in accordance with this privacy policy, we communicate our privacy and information security guidelines to all LAB9 employees and apply privacy safeguards within the company. 

We encourage you to read the privacy policy and become familiar with our privacy practices before submitting personal data. Please let us know if you have any questions.

LAB9 takes appropriate measures to provide a suitable and proper level of protection for personal data that is processed or transferred.

GENERAL CONSIDERATIONS

This document summarizes the types of personal information we receive and collect when you use our website www.lab9.co, hereinafter ("Portal or Website").

We hope this helps you make an informed decision about providing personal information to us. We are committed to safeguarding the privacy of visitors to our Website. This policy, therefore, sets out how we will treat your personal information.

At www.lab9.co, we strive to maintain the highest levels of decency, fairness, and integrity in all our operations. Likewise, we are particularly dedicated to protecting the privacy of users of our Website.

COLLECTION OF PERSONAL DATA

The collection, storage, and use of data on our Website may be carried out with the following types of personal data:

(a) Information about your devices, such as computers, tablets, cell phones, and about your visits and use of this website, such as your IP address, geographical location, browser type, referral source, visit duration, and number of page views;

(b) Information you provide to us for the purpose of registering with us and/or subscribing to our mailing list (including your name, email address, phone number, postal address, and company details if requested and provided by you);

(c) Information related to any transaction conducted between you and us on or in relation to this website, including information regarding any purchase you make of any service, digital product, or other goods or services available on our website;

(d) Information you provide to us for the purpose of subscribing to our website services, email notifications, and/or special newsletters; and

(e) Any other information you choose to send us.

COOKIES

We use cookies on our Website.

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is sent back to the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser.

We may use cookies for e-commerce systems at any time without prior notice, in which case two cookies, “PHPSESSID” and “session,” will be used for the purposes detailed below.

The “PHPSESSID” cookie will be used to recognize the same user navigating from one page to another. Without it, each page would be treated as the user's first visit, erasing any information about you during navigation. These cookies expire at the end of your browsing session.

The “session” cookie will be aimed at user convenience. Our website will create these cookies with a copy of the initial session ID, so that the user can be classified as "returning" and their shopping cart content will still be available when the user returns to the website. If the user logs out, login details are deleted from the cookie. This cookie will last for a maximum of one (1) year.

Additionally, we use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use through cookies, which are stored on users' computers. The information generated regarding our website is used to create reports about website use. Google will store this information. Google's privacy policy is available at www.google.com/privacypolicy.html.

Please note that most browsers allow you to refuse to accept cookies. However, this will have a negative impact on the usability of many websites, including this one.

We may serve third-party advertisements that use cookies in the course of serving ads on our website and track how many times you have seen a particular ad. No personally identifiable information you give us is provided for the use of the cookie, so they cannot personally identify you with that information from our website.

Some third-party advertisements may be provided by advertising services such as Google or other providers like Bing or Yahoo, just to name the most prominent, who may use cookies to serve ads on this site.

USE OF PERSONAL DATA

Personal data submitted on this Website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Administer the website;

(b) Improve your browsing experience by personalizing the website;

(c) Enable your use of the services available on the website;

(d) Send you downloads purchased through the website;

(e) Send you statements and invoices, and collect payments from you if applicable;

(f) Send you general (non-commercial) communications;

(g) Send you email notifications that you have specifically requested;

(h) Send you our newsletter and other marketing communications (related to our business that we believe may interest you) via email or similar technology;

(i) Provide third parties with statistical information about our users, but this information will not be used to identify any individual user; and

(j) Deal with inquiries and complaints made by or about you in relation to the website.

OTHER USES OF INFORMATION

In addition to disclosures reasonably necessary for the purposes identified above in this privacy policy, and given the nature of our platform services, we may disclose information about you:

(a) To the extent that we are required to do so by law and in connection with any legal or potential legal proceedings;

(b) To third parties for the provision of our services, such as registry agents, organizers, tax, civil, military, and/or administrative authorities of the United States, websites necessary for the provision of our services, among others;

(c) To establish, exercise, or defend our legal rights (including providing information to third parties for the purpose of fraud prevention and credit risk reduction); and

(d) To the buyer (or potential buyer) of any business or asset that we are (or are contemplating) selling.

INTERNATIONAL DATA TRANSFERS

Information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, the information you provide may be transferred to countries that do not have data protection laws equivalent to those in force in the European Union. By using this website and agreeing to this privacy policy, you expressly consent to such transfers.

DATA SECURITY

We will take reasonable technical and administrative precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all personal information you provide on our secure servers.

Please note that data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and user details confidential. We will not ask you to reveal your password at any time through any method.

The www.lab9.co platform has SSL certification that encrypts information received, such as passwords, credit card numbers, etc., providing a secure browsing experience in line with accepted security standards. The platform also features secure payment gateways based on this mentioned encryption.

YOUR RIGHTS

You can request that we provide you with any personal information we hold about you.

You can tell us not to process your personal data for email marketing purposes at any time. For this purpose, you can send us an email at info@lab9.co, where your request will be processed.

Also, all communication with you in connection with our services will be conducted through the user panel, email, or the messaging channel you provide us.

UPDATES AND EFFECTIVE DATE

www.lab9.co reserves the right to make changes to this policy when deemed appropriate. If there is a material change in our privacy practices, we will indicate on our website that our privacy policy has changed and provide a link to the new privacy policy.

You should check this page from time to time to ensure you are happy with any changes.

MINORS' PRIVACY

This Website is intended for use only by individuals over the age of 18. By using the website, you declare that you are at least 18 years old. Additionally, we do not knowingly request or collect online personal information from children under 13 without parental or guardian consent. Please contact us as indicated below in the Contact Us section if you believe we may have collected such information without parental or guardian consent.

LEGAL INFORMATION 

This website is owned by LAB9 S.A.S, a company incorporated in Argentina.

Contact email: info@lab9.co.

CONTACT

If you have any questions about our privacy policy, please contact us by email at info@lab9.co.

APPLICABLE JURISDICTION

For purposes arising from the implementation of this Privacy Policy, we designate the state of New York, United States, as the jurisdiction to which we expressly submit.

APPROVAL OF THESE POLICIES

If you do not agree with the privacy policy of www.lab9.co as stipulated on this website, please do not use this site or any of the services offered on it.

Your use of this site indicates acceptance of this privacy policy in all its parts.