Outcome before tool
The starting question is which outcome hurts the business today, not which tool is trendy.
Trying an AI agent takes an afternoon. Making it work every day takes method. Seven steps to take one of your processes into production, with clear limits, rules from day one and measured results.
the principles
Almost every company is “exploring AI agents”. In practice it is usually a pilot without direction. AI7 brings order to that path through three principles:
The starting question is which outcome hurts the business today, not which tool is trendy.
If the process cannot be drawn in five minutes, it is not ready to automate. Automating what you do not understand only scales the mess.
Judgment and verification stay on the human side. Agent permissions expand only with evidence.
the method
Steps 1 to 5 build the agent, step 6 justifies it and step 7 keeps it alive. It is a cycle: every lap adds a new process.
A single outcome, with a number and a deadline, that matters to whoever owns the budget. For example: cut the time to build weekly reports in half.
How the work is done today end to end: where information comes from, where decisions are made and where approvals happen.
What the agent can do alone and what needs a person’s approval. It is a set of permissions, not a yes or no.
Who owns it, what data it can use, how its output is reviewed and what happens when it fails.
Curated examples, clean sources and simple, testable rules. Most agents fail for lack of context, not because of the model.
Three numbers per process, measured before and after: time saved, quality and business impact.
A short weekly review: what improved, where quality dropped, which permissions change and what should be retired.
how it works
The first process reaches a pilot with real users before day 30. We run at most two initiatives at a time, to finish what we start.
Weeks 1–2
Confirm the outcome and the process, define what the agent does alone and what a person approves, and write its rules. The pilot date is set.
Weeks 3–4
Build the agent’s context and test it with real cases from the area. Friction is logged and adjusted.
Weeks 5–6
The area’s team is trained before launch and the process starts running every day, with a person in the loop where defined.
Weeks 9–10
The three numbers are compared against the baseline and a decision is made: scale, refine or retire.
From launch
The weekly review is owned by the process owner. We support the first editions.
engagement models
The plan’s initiatives are designed, piloted and deployed in three months, with milestones and measurement.
If you have no in-house team, the LAB9 team maintains what is already in production and builds new cases, month after month.
what stays in your company
Each one answers a question and stays in your company, so the capability does not depend on us.
Outcome, metric, owner and estimated value.
How the work is done today and where the real bottleneck is.
What the agent does alone and what needs approval, action by action.
Owner, allowed data, review and incidents for each agent.
Examples, sources and rules, versioned.
Time, quality and impact, before and after.
A fixed fifteen-minute agenda to improve, adjust or switch off.
FAQs
About which processes to implement and how we work.
Those that repeat, have a measurable outcome and can be drawn end to end: reports, document entry, sales administration, customer service. If you do not know where to start, the AI Strategy Sprint defines it.
Yes, if you already have a chosen process and a clear metric. In that case you start directly at step 1 and reach the pilot before day 30.
It gets switched off. Every initiative ends in an explicit decision: scale, refine or retire. Switching off what does not work is part of the method.
That is not the goal. AI7 is for processes delegated to an agent or automated end to end. Individual use is addressed with training and usage rules: that is what the Academy is for.
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