Since the world has been a world, human beings have lived through processes. Life keeps us as protagonists of a cycle in which we constantly make decisions, and for what? To generate a change that relieves us and is useful to us in our purposes.

In this sense, the technological revolutions that have been developed with such generosity in recent decades have not only impacted the consumption patterns of human beings, but also the modes of planning and management within organizations.

Now, if we talk about converting resources into results, achieving high levels of quality in goods and services provided, we must inevitably refer to a business methodology known as: process design.

What process design is all about

Process design establishes functions and determines the process used to produce a product or service. Much of the decision-making in the process is made in the long term and cannot be easily reversed, this occurs especially when there is a large capital investment. For this reason, it is essential that it be designed in alignment with the general strategies of the organization, being functionally satisfactory to the required requirements.

This type of work management must have a solid structure that guarantees its effectiveness and efficiency, since it allows the established tasks to be successfully repeated. Otherwise, workers will resort to routine actions based on their own experience, leading to inconsistency and inefficiency.

Optimization? Yes.

This type of procedural organization covers a wide range of execution modes. From completely manual tasks to automation as a simplification of functions. In this sense, the nature of process design is transformation. In this way, the design of processes must take into account methods and economic considerations.

Its structure

The process is located in two large components:

• Decision in process design: decisions are those strategies arranged by creativity and strategic convenience for the benefit of the company or institution.

• Process structure: includes the set of specifications and requirements of what must be met during the cycle. Therein lies the importance of good design.

This new way of developing workflows can be considered an input for development. It must carefully establish the functions that are needed and their consequences, which are determined by the company's policies. It is precisely here where the proposal of functional alternatives also comes into play according to the cost analysis that has been carried out from the beginning.

Typology of design processes

• Intermittent or project-based process (they are characterized by being personalized, flexible and highly innovative. Each requirement is worked on independently)
• Repetitive process (the work team and the provision of resources are functional. It is born as sales develop)
• Continuous process (a specific product or services are held in high esteem, so standard models are made. The variety and innovation of products is low)

What is the ideal time to introduce it to my company?

• Introduction of a new product or service to the market

• Redesign of a product or service

• Desire to change competitive priorities within the company

• Increase in demand for benefits

• Existence of inadequate business performance

That is why new organizations participate in business design when they begin to think about the forms and methodologies that they are going to adopt when implementing something totally new, or at least, thinking about its redesign. Likewise, plans must be scalable and capable of being replicated, as we mentioned above.

Trial and error

It is important to verify and verify the new process in detail before being implemented within the company. A quick and easy way to do this is to execute the smallest actions in the cycle and expand. Likewise, another strategy that can be taken into account is to make use of specific procedural sabotage, so that some type of defective fact appears. There, the identification, analysis and subsequent resolution of the problem must be carried out, so that it is eliminated and future situations that slow down the created process must be avoided.